Thank you for shopping with TJ’s Mixed Beauty. We want you to love your purchase, so please review our refund and return guidelines below.

1. Returns

We accept returns within 30 days of delivery. To be eligible for a return:

• The item must be unused, unworn, and in its original packaging.

• You must provide proof of purchase (order number or receipt).

Items sent back to us without first requesting a return may not be accepted.

2. Non-Returnable Items

Certain items cannot be returned or refunded, including:

• Custom or personalized products

• Digital downloads

• Sale or clearance items

• Perishable goods (if applicable)

• Intimate or hygiene products

If you’re unsure if your item qualifies, please contact us before requesting a return.

3. Exchanges

We offer exchanges for:

• Wrong size

• Defective or damaged items

• Items received in error

Exchanges are subject to product availability.

4. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 30 days with:

• A description of the issue

• Photos of the item and packaging

We’ll send a replacement or refund at no extra cost.

5. Refunds

Once your return is received and inspected:

• Approved refunds will be issued to your original payment method.

• Processing time may vary depending on your bank or provider.

Shipping fees are non-refundable, unless the return is due to our error.

6. Return Shipping Costs

• Customers are responsible for return shipping costs.

• If the return is due to an error on our end (wrong or defective item), we cover the cost.

7. Order Cancellations

Orders may be canceled within 24 hours of purchase.
Once your order has been processed or shipped, it may no longer be canceled.

8. Contact Us

If you have questions about this Refund Policy or need help with a return, contact us:

TJ’s Mixed Beauty
Email: help@tj’smixedbeauty.com